Event contracts
Document event names, properties, source systems and required context before downstream activation.
Define the event and identity contract first, then build activation logic that is understandable to both data and lifecycle teams.
Integration design is less about moving every field and more about making ownership, identity, timing and downstream usage explicit.
Document event names, properties, source systems and required context before downstream activation.
Specify how anonymous and known identities are handled and which identifier Braze should treat as authoritative.
Choose activation patterns for dynamic audiences, targeted programs and lifecycle states.
Carry communication preferences and relevant suppression logic into the engagement layer.
Validate end-to-end payloads, timing, audience membership and journey behavior across representative customer states.
Define freshness, delivery and failure signals so data issues surface before they affect campaign launches.
Source systems feed a controlled data contract, identity is normalized, selected attributes or audiences are activated into Braze, and engagement outcomes are returned to the analytics layer where appropriate. The exact design depends on the existing stack, data ownership and operating model.
Use focused integration support when data is already available but activation is unreliable, when a new warehouse/CDP connection is being introduced, or when lifecycle programs need a clearer contract between engineering and marketing operations.
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Bring the current architecture, source systems and activation requirement.