MARTECH • CRM • CUSTOMER ENGAGEMENT

Turn Braze, CRM & Customer Data into Revenue.

We design, implement and operate lifecycle programs across Braze, Salesforce Marketing Cloud, Klaviyo, HubSpot and the modern customer engagement stack.

Book a discovery call →Explore our expertise
Strategy & implementationIntegrations & dataManaged services
Illustration of email, SMS, push, in-app and web channels connecting into one HISOLIT engagement hub
HISOLIT / Engagement OS
One delivery layer across data, journeys and channels.
Data activation
Connected
Journey design
Orchestrated
Launch QA
Validated
Data connectedJourneys orchestratedQA validated
Trusted delivery layerSenior technical + lifecycle expertise
10Certified specialists
58Braze capabilities audited
Multi-platformCRM & MarTech delivery
GlobalDistributed delivery model

CRM & MarTech platforms we work with

Braze logoBraze Salesforce Marketing Cloud logoSalesforce Marketing Cloud HubSpot logoHubSpot Klaviyo logoKlaviyo Mailchimp logoMailchimp ActiveCampaign logoActiveCampaign Adobe Campaign logoAdobe Campaign Mailjet logoMailjet Zeta logoZeta Oracle Responsys logoOracle Responsys Microsoft Dynamics 365 logoMicrosoft Dynamics 365

Platform names and logos are trademarks of their respective owners and are shown for identification only.

Engagement command center

See the operating layer behind better customer journeys.

HISOLIT connects customer data, segmentation, journey orchestration and quality controls into one practical delivery system — so teams can move from campaign ideas to measurable customer outcomes faster.

01
Connect the signalEvents, profiles, audiences and warehouse data become usable inputs.
02
Orchestrate the journeyLifecycle logic, personalization and channels work as one flow.
03
Validate the experienceQA, consent, rendering and deliverability checks protect every launch.
HISOLIT / LIVE DELIVERYCustomer engagement health
Operational
Profiles1.2MActivated
Journeys24Orchestrated
QA checks99%Validated
DATAConnected
SEGMENTReady
JOURNEYOrchestrated
OUTCOMEMeasured
Illustrative delivery layer — data, audiences, journeys and outcomes stay connected.
If this sounds familiar

Your platform isn't the problem. The gaps around it are.

We help teams when the engagement stack is live but the customer experience is not yet operating at its full potential.

01

“We have Braze, but adoption is slow.”

Turn platform capability into production-ready journeys, governance and repeatable operating processes.

02

“Our data isn't ready for personalization.”

Connect events, audiences and customer data so marketers can act on the signals that matter.

03

“Campaign delivery takes too much effort.”

Bring strategy, build, QA, content and reporting into one coordinated delivery workflow.

04

“We need senior technical expertise.”

Add certified specialists without building a large permanent team or managing multiple vendors.

Capabilities

From strategy to scale — one customer engagement delivery team.

From implementation and migration to optimization, creative, analytics and managed operations, we cover the critical layers needed to build and scale customer engagement.

01
B

Braze

Implementation, Canvas architecture, Liquid, segmentation and workspace optimization.

Implementation • Canvas • OptimizationView capability →
02
L

Lifecycle CRM

Acquisition, onboarding, activation, retention, loyalty, win-back and re-engagement.

Acquisition • Retention • Win-backView capability →
03
D

Data & integrations

APIs, events, CDP activation, warehouse connectivity, identity and customer-data flows.

APIs • CDP • Events • WarehousesView capability →
04
Q

Deliverability & QA

Rendering, personalization, consent, accessibility, inbox readiness and launch controls.

SPF • DKIM • DMARC • QAView capability →
05
O

Managed operations

Campaign production, platform operations, reporting, optimization and governance.

Campaigns • Reporting • OptimizationView capability →
06
A

AI & personalization

Behavioral segmentation, dynamic content, experimentation and practical AI-assisted use cases.

Segments • Dynamic content • TestingView capability →
PLANStrategy • Audit • Lifecycle
BUILDImplementation • Data • Migration
RUNCampaigns • QA • Deliverability
GROWPersonalization • Analytics • Optimization
Platforms we work in

Multi-platform CRM & marketing automation delivery.

Beyond Braze, HISOLIT implements, migrates and operates campaigns across the marketing automation and CRM platforms enterprise teams already run on.

Salesforce Marketing Cloud

Journey Builder, Email Studio, Automation Studio, data extensions and SFMC-to-Braze or SFMC migration support.

HubSpot

Workflow automation, lifecycle stages, list segmentation and HubSpot CRM implementation for growing marketing teams.

Klaviyo

Flows, segments, SMS/email orchestration and e-commerce data integration for retention-focused brands.

Mailchimp

Campaign setup, audience segmentation, automation journeys and migration off Mailchimp to enterprise-grade platforms.

ActiveCampaign

Automation pipelines, CRM deal tracking and lifecycle email sequences for mid-market growth teams.

Mailjet

Transactional and marketing email delivery, template management and deliverability optimization.

Adobe Campaign

Adobe Campaign Classic and Standard workflows, audience segmentation and cross-channel orchestration.

Microsoft Dynamics 365

Dynamics 365 Customer Insights configuration, data integration and customer journey design.

Zeta

Customer data, identity, audience activation and cross-channel orchestration.

Oracle Responsys

Enterprise lifecycle orchestration, personalization, channel operations and migration support.
Braze is our core platform — see the full coverage.All 58 Braze features audited: Canvas, Currents, Catalogs, APIs and more. View Braze consulting page →
Industry discovery

Lifecycle programs shaped for the business context.

Explore focused guidance for ecommerce, fintech, SaaS, travel, education and media teams.

Travel & hospitality

Booking, pre-trip, in-stay and loyalty communications.

Explore travel →

Media & subscriptions

Activation, retention and win-back around engagement signals.

Explore media →
Engagement models

Start where the business needs help.

From a new Braze foundation to ongoing campaign operations, choose the depth of support that fits your team.

01 / Build

Launch the right foundation.

For teams starting fresh or rebuilding a fragmented engagement program.

  • Architecture & implementation
  • Customer data and event mapping
  • Journey and campaign framework
  • Templates, QA and governance
01
02 / Scale

Operate with more speed and control.

For teams that already have the platform but need stronger execution and optimization.

  • Managed campaign delivery
  • Technical and CRM specialists
  • Optimization and experimentation
  • Reporting, QA and deliverability
02
Why HISOLIT

Senior expertise without the agency layers.

Clients work with a focused specialist team that can move from strategy to technical execution without handing the project between departments.

01

Certified depth

10 named Braze-certified specialists are presented with direct Credly verification links, covering Marketing Specialist, Practitioner and Email Deliverability expertise.

02

Technical + marketing

Bridge the gap between CRM strategy, customer data, platform configuration, campaign execution and QA.

03

Flexible engagement

Use HISOLIT for a defined project, a migration, an audit, a delivery sprint or ongoing managed operations.

04

Outcome-led delivery

Define the business KPI first, then build the journeys, data and operating model needed to move it.

Recent client engagements

Delivered with a specialist team.

A closer look at how recent engagements were scoped, built and taken live.

G2Techsoft
Recent client

End-to-end CRM implementation across multiple platforms

HISOLIT delivered end-to-end CRM implementation for G2Techsoft across Braze, Salesforce Marketing Cloud, Adobe Campaign Classic, HubSpot, Klaviyo, Oracle Responsys and Mailchimp — covering data mapping, quality assurance and final optimization to get every system fully production-ready.

Customer Engagement Braze SFMC Adobe Campaign HubSpot Klaviyo Oracle Responsys Mailchimp Data Mapping QA Optimization
Tejate Education
Recent client

Email infrastructure, deliverability & CRM automation

Structured a multi-domain architecture separating B2B corporate communications, transactional triggers and promotional campaigns to protect sender reputation, backed by full SPF, DKIM and DMARC authentication, custom return-paths, list-unsubscribe headers, and domain monitoring via Google Postmaster Tools and DNS blocklist trackers. Lead-nurturing workflows and data-segmentation frameworks were built in Zoho and Sendy (Amazon SES), with legacy data cleaned, leads categorized by source/ISP, and organic vs. outreach list hygiene enforced — alongside a manual domain-warming strategy.

Customer Engagement CRM Zoho One Email Deliverability Amazon SES
Certified team

Certified specialists behind the delivery.

HISOLIT brings together Braze-certified marketing, practitioner and email-deliverability specialists. Each profile links directly to the supplied Credly profile.

Braze Certified Developer

Ramanidharan

View Credly profile →

Braze Certified Marketing Specialist

Asiyatanveer Mohammed

View Credly profile →

Braze Certified Marketing Specialist

Lokeshkumar

View Credly profile →

Braze Certified Marketing Specialist

Ayyanar

View Credly profile →

Braze Certified Marketing Specialist

Gokulraj

View Credly profile →

Braze Certified Practitioner

Gobika

View Credly profile →

Braze Certified Practitioner

Sathish C

View Credly profile →

Braze Certified Practitioner

Yuvaraj

View Credly profile →

Braze Certified Email Deliverability Specialist

Kavitha

View Credly profile →

Braze Certified Email Deliverability Specialist

Dheenathayalan

View Credly profile →
Client feedback

What our collaborators say.

A few words from people we've worked with.

★★★★★

“HISOLIT brought strong technical ownership, clear communication and a practical approach to customer-engagement delivery.”

ManojkumarG2Techsoft
★★★★★

“The team was responsive, solution-focused and able to connect marketing requirements with technical execution.”

Vinoth
★★★★★

“HISOLIT demonstrated a strong understanding of CRM, lifecycle marketing and the delivery details needed to move projects forward.”

Mohamad Irsath
Proof of delivery

Outcomes matter more than activity.

Representative outcomes from the team's broader CRM, lifecycle and growth delivery experience.

15%User acquisition improvement
18%Retention uplift
10%Churn reduction
5×ROAS improvement
Choose your starting point

One conversation. A clear next step.

You do not need to know exactly what service you need. Start with the business problem and we will map it to the right engagement.

01We need Braze helpImplementation • Audit • OptimizationTalk to a CRM specialist → 02We are migratingDiscovery • Mapping • Build • CutoverPlan the migration → 03We need delivery capacityCampaigns • QA • Reporting • OperationsExtend the team → 04We want better performanceLifecycle • Personalization • AnalyticsFind the opportunity →
How we work

Clear process. Senior ownership. No black box.

Every engagement moves through a simple sequence designed to reduce implementation risk and improve time-to-value.

01

Discover

Goals, audiences, data, channels and constraints.

02

Design

Architecture, journeys, segmentation and measurement.

03

Build

Campaigns, integrations, personalization and templates.

04

Validate

QA, data checks, rendering and launch readiness.

05

Optimize

Reporting, experimentation and continuous improvement.

The team

10 certified specialists across strategy, technical marketing and delivery.

One coordinated team can cover the strategic, technical and operational layers of customer engagement instead of handing the work between disconnected vendors.

BrazeCRM StrategyTechnical MarketingLifecycleDeliverabilityDataQACampaign Operations
Technology ecosystem

Work with your stack, not against it.

Braze, Klaviyo, Salesforce Marketing Cloud, HubSpot, Klaviyo, Adobe Campaign, Mailchimp, ActiveCampaign, Mailjet, Zeta, Oracle Responsys, Microsoft Dynamics 365 and API-driven integrations.

Questions buyers ask

Before you start a conversation.

Clear answers reduce uncertainty and make it easier to decide whether HISOLIT is the right delivery partner.

Do you only work on Braze?

Braze is a core capability, but HISOLIT also supports CRM, lifecycle strategy, data activation, integrations, email/SMS operations, QA, deliverability and related marketing technology.

Can you work with our existing team?

Yes. Engagements can be structured around a specific project, specialist capacity, technical delivery, QA or ongoing managed operations.

Can you help if our Braze implementation is already live?

Yes. A Braze audit and optimization engagement can assess the workspace, data, journeys, segmentation, personalization, governance and campaign operations.

Do you support migrations?

Yes. HISOLIT can support discovery, data mapping, journey design, implementation, testing, QA and controlled migration/cutover planning.

How do we start?

Share the business challenge, current platform, desired outcome and timeline. The first conversation is used to determine the right scope and engagement model.

Can you support international teams?

Yes. The delivery model is designed for distributed teams and global customer engagement programs.

Braze authority

Deep technical capability, from strategy to production.

Explore focused Braze consulting pages covering implementation, migration, integrations, QA and the technical building blocks behind customer engagement.

Braze consultingImplementationMigrationTechnical consultingIntegrationsQADeliverabilityCanvasLiquidAPICDICurrents
Let's talk

Tell us what you're building. We'll map the next step.

Share your platform, goals and delivery needs. Your enquiry is securely stored so the HISOLIT team can follow up and maintain the conversation.

Email hello@hisolit.com →
Project enquiry

Start a conversation

We typically respond within one business day.

Talk to a CRM specialist →